1. Introduction

Welcome to VIKA by Kapoor Jewellers. By using our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

If you do not agree with these terms, please do not use our website.

2. General

· All products listed on our website are subject to availability
· We reserve the right to modify, update, or discontinue any product at any time
· The images displayed on our website are for reference purposes only. Actual products may vary slightly in colour, finish, or design (as they are AI-generated)

3. Pricing and Payments

· All prices are in Indian Rupees (INR) and are inclusive of applicable taxes (GST)
· Prices are subject to change without prior notice
· Payments are processed securely through our payment gateway (Razorpay)

4. Order Acceptance and Cancellation

· We reserve the right to accept or reject any order at our discretion
· In case of pricing errors, stock unavailability, or suspected fraud, we may cancel the order
· You will be notified of any cancellation and a full refund will be processed

5. User Accounts

· You may create an account on our website to track orders and save preferences
· You are responsible for maintaining the confidentiality of your login credentials
· You are responsible for all activities that occur under your account
· Please notify us immediately if you suspect any unauthorised use of your account

6. Intellectual Property

· All content on this website — including images, text, logos, graphics, and designs — is the exclusive property of VIKA by Kapoor Jewellers / Kapoor Jewellers
· You may not reproduce, distribute, modify, or use any content without prior written permission

7. Product Representation

· Product images are AI-generated and may not be 100% accurate representations of the final product
· Colours, finishes, and details may vary slightly due to screen settings and photography
· We recommend reviewing product descriptions and dimensions carefully before ordering

8. Limitation of Liability

· VIKA by Kapoor Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
· Our liability is limited to the purchase price of the product in question
· We are not responsible for delays caused by logistics partners or unforeseen circumstances

9. Governing Law and Jurisdiction

· These Terms & Conditions shall be governed by and construed in accordance with the laws of Uttar Pradesh, India
· Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh

10. Changes to These Terms

We reserve the right to update or revise these Terms & Conditions at any time. Any changes will be posted on this page with the updated date.

11. Contact Us

For any questions regarding these Terms & Conditions:

📞 Phone: +91 9811068019
📧 Email: hello@vikajewel.com
💬 WhatsApp: +91 9811068019